Shipping policy

Shipping Policy

HOW MUCH DOES SHIPPING COST?
Shipping costs may vary depending on the item and destination. Any applicable shipping fees will be calculated at checkout.

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PROCESSING TIME
Orders are processed within 1–3 business days after purchase. Once your order is processed, it will be shipped from our fulfillment partner.

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ESTIMATED DELIVERY TIME
Orders typically arrive within 7–10 business days after processing.

Please note that delivery times are estimates and may vary due to factors such as shipping carrier delays, location, or high demand periods.

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TRACKING INFORMATION
Once your order has been processed and shipped, you will receive a tracking number via email so you can monitor your delivery.

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DELAYS
While we work hard to ensure timely delivery, Flatmug Essentials & Care is not responsible for delays caused by shipping carriers, weather conditions, or other factors outside of our control.

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INCORRECT SHIPPING INFORMATION
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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CONTACT
For any questions regarding your order, please contact us at:
📧 flatmugessentials@gmail.com